We are Epic Together

For the 20/21 season all pass holders get free Epic Coverage, which gives refunds for certain resort closures (e.g. COVID-19), job loss and more. Plus, 19/20 season pass holders get credits for last season.



As a result of COVID-19 “stay at home” orders, we have temporarily closed the Vail Resorts Call Center. For assistance with refunds, visit Snow.com/RequestRefund. For all other questions, email comments@vailresorts.com or visit snow.com for our latest updates and announcements.

To reach our Okemo reservations team for OKemo lodging or other services, please email us at Okemoreservations@vailresorts.com or call us at 800-786-5366 as we are replying to messages daily Monday thru Friday from 9am to 5pm.