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Jackson Gore Village

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Brookhaven

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Kettle Brook

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Luxury Solitude Village Home

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Mountain Lodge at Okemo

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Solitude Village

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SouthFace Village

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Trailside Village

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Winterplace

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Okemo

When making a reservation for properties inside the Jackson Gore Village, including the Jackson Gore Inn, Adams House and Bixby House, please be aware that the following policies apply:

Maximum Number of Guests: Each guest unit has a maximum number of guests allowed overnight. Exceeding the number of overnight guests quoted on the reservation card, without notification will result in termination of the rental agreement and forfeiture of all deposits and payments.

Reservation Deposits: Reservation deposits are due at time of booking. Upon receipt of deposit, confirmation will be sent immediately by return mail. Final payment is due 20 days prior to arrival date. Two night minimums may be required on prime weekends. Minimum night stay requirements may be required during Holiday and Vacation weeks.

Cancellations & Reservations Charges: There is a 10% Cancellation Fee applied to all cancellations. Reservations are refundable, less a 10% fee, if notice is received at least 20 days prior to arrival for ski season, 60 days prior to arrival for long-term stays, and 7 days prior to arrival for summer/fall stays. Lodging-only reservations may be upgraded to Ski & Stay packages until the 2nd  deposit has been paid. No credits or refunds will be issued for cancelling, nor for downgrading a reservation within 20 days of arrival due to changes in length of stay, of unit size, or by dropping a Ski & Stay package. NO EXCEPTIONS.

Specific Unit & Floor Location Requests: We are unable to guarantee specific unit or floor location availability other than unit size and location in the Inn. We will try, whenever possible, to honor all all specific unit and floor location requests on a first reservation basis. Okemo Management reserves the right to move reservations with a specific request to another unit or floor location but guarantees not to exceed the rate confirmed at time of reservation. Ski-in/Ski-out units may be on the 2nd, 3rd or 4th floor but all are in an inn building with the direct access to the ski trail.

Late Check-outs: Options for a later than normal check-out are sometimes available. There is a fee (from $75- 1/2 the room rate) for any late check-out, but they are not available during holidays or when another guest is checking into your unit. Late check-outs are available on a limited basis and can only be confirmed after 6:00 PM the night before your departure.

Check-in & Check-out: Check-in time is 5:00 PM and check-out time is 12:00 Noon. Check-ins are handled at the 24 hour Front Desk at the Jackson Gore Inn, which is located at 111 Jackson Gore Road Ludlow, VT 05149. We will be pleased to check you in early if your unit is ready, however, early check-ins are not available Fridays, Sundays, and holidays during the winter season. Please plan your arrival accordingly.

Pets: Pets are not permitted. Sorry, no exceptions.

Parking: Access to Jackson Gore Inn Guest Lots requires a room key.

Jackson Gore Inn is a non-smoking building. Designated smoking areas will be identified outside the building.

Okemo

When making a reservation for Kettlebrook, The Mountain Lodge at Okemo, Okemo Village, Solitude Village, Trailside, Winterplace or Brookhaven please be aware that the following policies apply:

Maximum Number of Guests: Each condominium has a maximum number of allowable guests. Exceeding the number of overnight guests quoted on the reservation card (without notification) will result in termination of the rental agreement and forfeiture of all deposits and payments. Please also note that issues such as noise complaints or other inappropriate behavior may result in termination of agreement and forfeiture of all deposit payments.

Housekeeping: All linens, towels and blankets are furnished for your arrival. Rates include daily towel service, pick up of bathroom linens and trash. Additional maid service available on a per diem basis upon request.

Reservation Deposits: Reservation deposits are due at time of booking. Two night minimums may be required on prime weekends. Minimum night stays are required during Holidays depending on arrival night.

Cancellations & Reservations Charges: There is a 10% Cancellation Fee applied to all cancellations. Reservations are refundable, less a 10% fee, if notice is received at least 20 days prior to arrival for ski season, 60 days prior to arrival for long-term stays, and 7 days prior to arrival for summer/fall stays. Lodging-only reservations may be upgraded to Ski & Stay packages until the 2nd  deposit has been paid. No credits or refunds will be issued for cancelling, nor for downgrading a reservation within 20 days of arrival due to changes in length of stay, of unit size, or by dropping a Ski & Stay package. NO EXCEPTIONS.

Specific Unit & Floor Location Requests: We are unable to guarantee specific unit/f1oor/building availability other than unit size and condominium location. Okemo will try to, whenever possible, honor all specific unit/f1oor/building requests on a first reservation basis. Okemo Management reserves the right to move reservations, with a specific request to another unit/f1oor/building if unforeseen circumstances should occur. Ski in/Ski-out units may be on the 1st, 2nd, or 3rd floor, but are all in buildings with direct access to a ski trail. Mountainside units may be on the 1st, 2nd, or 3rd floor, and are in buildings requiring a short walk to the slopes (avg. 150 yards).

Late Check-outs: Options for a later than normal check-out are sometimes available. There is a nominal fee (from $25- $75) for any late check-out, however, they are not available during holidays or when another guest is checking into your unit. Late check-outs are available on a limited basis and can only be confirmed after 6:00 PM the night before your departure. NOTE: Specific unit/f1oor/ building requests limit the possibility of a late check-out.

Security/Key Deposits: Due to private ownership of our rental condominiums, a security/ key deposit must be provided upon check-in. The deposit may be a credit card imprint (V/MC/AX,DISC) or $300 in currency. Cash or check deposit will be returned within 15 days of departure. There will be a $20 per key charge for lost keys. All keys shall be returned to the Welcome Center at check-out.

Check In / Check Out: Check-in time is 5:00 pm and check-out time is 12:00 pm. GPS directions to Okemo Lodging Front desk for check-ins, located in the Clocktower base area is 306 Mountain road, Ludlow, VT 05149. Spring/summer/fall check-ins are handled at the 24 hour Front Desk at the Jackson Gore Inn, which is located at 111 Jackson Gore Road Ludlow, VT 05149. Please note: We will be pleased to check you in early if your unit is ready; however, early check-ins are not available Fridays, Sundays and Holidays during the holiday season. Please plan your arrival time accordingly.

Miscellaneous: Port-A-Cribs/Futons: Available for a $20 fee for the length of your stay. Reservations required. Local Phone Calls: The first 10 minutes of each local phone call is free, after which a nominal fee will be charged. Parking permits: Are required and will be issued when your unit is ready for check-in. Limit 2 permits per condominium. Additional parking is available in the

Pets: Pets are not permitted. Sorry, no exceptions.