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Real.Easy Card FAQs

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Q: What is RFID?
A: RFID is an acronym that stands for Radio Frequency Identification. RFID is a generic term for technologies that use radio waves to recognize people or objects through the use of a microchip and an antenna (the chip and the antenna together are called an RFID transponder or an RFID tag). The antenna enables the chip to transmit the information to a reader. The reader converts the radio waves reflected back from the RFID tag into digital information.

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Q: Is RFID new?
A: RFID is a proven technology that's been around since the 1970s. Until recently, it's been too expensive and too limited to be practical for many commercial applications. As it becomes more affordable to manufacture tags, RFID will likely be used to overcome many of the problems associated with bar code scanning. Radio waves travel through most non-metallic materials, so they can be embedded in protective plastic, like Okemo’s Real.Easy Card, for weather-proofing and greater durability.

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Q: How does RFID work?
A: The RFID reader sends out electromagnetic waves. The tag antenna is tuned to receive these waves. A passive RFID tag draws power from a field created by the reader and uses it to power the microchip’s circuits. The chip then modulates the waves that the tag sends back to the reader and the reader converts the new waves into digital data.

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Q: What is Okemo’s Real.Easy Card?
A: Okemo’s Real.Easy Card replaces traditional lift tickets and serves as your lift access at Okemo. It has a small RFID tag embedded in the card. When you approach a lift equipped with an RFID reader and automated lift access gates, the tag will register and the gate will open automatically.

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Q: Do I have to register my Okemo Real.Easy Card?
A: You must register your card to take advantage of all its benefits. Once you’ve got your Okemo Real.Easy Card, you can purchase lift access online, skip waiting at the ticket window and head straight to the lifts on all future visits. All you need to get started is the WTP number on the back of your card.

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Q: What is a WTP number?
A: WTP is an acronym for Wireless Transaction Protocol. This number, on your Okemo Real.Easy Card, is associated with each unique guest profile and will allow you to purchase lift access online in advance of your visit and go direct-to-lift without stopping at a ticket window. No personal information is stored on individual RFID cards.

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Q: Why is Okemo’s Real.Easy Card better than a lift ticket?
A: There are three attributes that make Okemo’s Real.Easy Card better than a lift ticket:

  • Direct-to-lift access
  • Convenience of online purchases
  • Ability to pre-load and re-load cash value for on-resort charging

After your initial purchase of Okemo’s Real.Easy Card, you can re-load the card online at okemo.com. Because the card is made of durable plastic, with proper care it can last for years, and you can use it over and over again to purchase lift access and make other resort purchases with pre-loaded funds. Also, compared to traditional lift tickets, your Okemo Real.Easy Card reduces paper waste.

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Q: Do I wear my Okemo Real.Easy Card like a lift ticket?
A: No. Fumbling with gloves, zippers and lanyards to present your lift ticket or season pass prior to loading a lift is a thing of the past at Okemo. You carry your Okemo Real.Easy Card inside a pocket. You can choose any pocket, but a shoulder or arm pocket is ideal. To encourage easy readability, you should keep it separate from your cell phone, iPod or any foil-wrapped items, such as chewing gum, cold medicine, etc. When choosing a pocket, think about the “strike zone” in baseball; carrying your Okemo Real.Easy Card above your knees and below your shoulders is optimal for the RFID reader.

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Q: Is RFID better than lift ticket scanning?
A: RFID and bar code scanning are just different technologies. The big difference between the two is that bar codes are line-of-sight technology. A scanner has to "see" the bar code to read it. Radio frequency identification, by contrast, doesn’t require a line of sight. RFID tags can be read as long as they are within range of a reader. Bar codes have other shortcomings as well. If a label is ripped, soiled or falls off, there is no way to scan the item. You can keep your Okemo Real.Easy Card safe in your pocket and do not have to show it each time you load a lift.

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Q: What information is stored on Okemo’s Real.Easy Card?
A: The RFID tag in your Okemo Access Card contains only a randomly generated number associated with each unique guest profile. No personal information is stored on individual RFID tags.

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Q: Can Okemo’s Real.Easy Card be used to access my personal information?
A: No. Each unique Okemo Real.Easy Card contains a randomly generated multi-digit number associated with a specific guest profile. This profile is encrypted and secure.

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Q: Are there any environmental concerns associated with RFID?
A: No. Using RFID technology allows us to replace paper lift tickets and disposable plastic wickets with durable, re-usable cards.

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Q: Can a magnet damage or destroy my Okemo Real.Easy Card?
A: No. Magnets have no effect on RFID tags.

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Q: Is it okay if I punch a hole in my Real.Easy Card?
A: No. Holes or other physical alterations should not be made to RFID cards, as damage to the RFID antenna or connections in the card could occur. If your Real.Easy Card is damaged, a replacement fee will be charged.

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Q: Will my Okemo Real.Easy Card be okay if it goes through the wash?
A: Maybe. Okemo’s Real.Easy Cards are designed to withstand normal use. However, running them through the wash and dry cycle with your laundry may damage and inactivate the card. Heat, in particular, can be damaging to your card. If your Real.Easy Card is damaged, a replacement fee will be charged.

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Q: Will Okemo’s Real.Easy Card and its RFID technology interfere with or damage my wireless technology?
A: No. The radio frequencies used by RFID are assigned by regulatory agencies around the world to help ensure that no interference occurs.

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Q: Can my Okemo Real.Easy Card and its RFID technology be read by drones or from satellites?
Answer: No. The maximum reading distance is about 30 inches.

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Q: What if I lose or damage my Okemo Real.Easy Card?
A: Please report any lost or stolen cards to 802-228-1600 or visit Resort Services. In the event of a lost, stolen or damaged Real.Easy Card, guests will need to purchase a new Real.Easy Card, and the lost card will be deactivated and will no longer work at the lift gates.

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Q: Can I transfer my Okemo Real.Easy Card to a friend or family member?
A: No. All Real.Easy Cards are unique to the person associated with that card.

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Q: Are there any health risks associated with RFID and radio waves?
A: RFID uses the low-end of the electromagnetic spectrum. The waves coming from readers are no more dangerous than the waves being received by your car radio.

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