When Staying at the Jackson Gore Village
When making a reservation for properties inside the Jackson Gore Village, please be aware that the following policies apply:
Maximum Number of Guests: Each guest unit has a maximum number of guests allowed overnight. Exceeding the number of overnight guests quoted on the reservation card, without notification will result in termination of the rental agreement and forfeiture of all deposits and payments.
Reservation Deposits: 60% of the total stay is required as deposit to receive confirmation guarantee. Reservation deposits should be made within ten days of the initial booking. Upon receipt of deposit, confirmation will be sent immediately by return mail. Final payment is due 20 days prior to arrival date. Two night minimums may be required on prime weekends. Minimum night stay requirements may be required during Holiday and Vacation weeks.
Cancellations & Reservations Charges: There is a 10% Cancellation Fee applied to all cancelations. Reservations are fully refundable, less than 10%, if notice is received at least 20 days prior to arrival for ski season, 60 days prior to arrival for long-term stays, and 7 days prior to arrival for summer/fall stays. Lodging-only reservations may be upgraded to Ski & Stay packages until the initial deposit has been paid. No credits or refunds will be issued for downgrading a reservation within 20 days of arrival due to changes in length of stay, of unit size, or by dropping a Ski & Stay package. NO EXCEPTIONS.
Vacation Cancellations and Interruption Protection Plan (VCIPP): A 7% fee to cover the cost of VCIPP is included in your total package. This plan protects your reservation deposits from loss due to cancellations as a result of many causes and we strongly recommend the coverage. To decline the coverage, return a signed waiver within 2 days of your initial deposit payment.
Specific Unit & Floor Location Requests: We are unable to guarantee specific unit or floor location availability other than unit size and location in the Inn. We will try, whenever possible, to honor all all specific unit and floor location requests on a first reservation basis. Okemo Management reserves the right to move reservations with a specific request to another unit or floor location but guarantees not to exceed the rate confirmed at time of reservation. Ski-in/Ski-out units may be on the 2nd, 3rd or 4th floor but all are in an inn building with the direct access to the ski trail.
Late Check-outs: Options for a later than normal check-out are sometimes available. There is a fee (from $75- 1/2 the room rate) for any late check-out, but they are not available during holidays or when another guest is checking into your unit. Late check-outs are available on a limited basis and can only be confirmed after 6:00 PM the night before your departure.
Check-in & Check-out: Check-in time is 5:00 PM and check-out time is 12:00 Noon. We will be pleased to check you in early if your unit is ready, however, early check-ins are not available Fridays, Sundays, and holidays during the winter season. Please plan your arrival accordingly.
Pets: Pets are not permitted. Sorry, no exceptions.
Parking: Access to Jackson Gore Inn Guest Lots requires a room key.
Jackson Gore Inn is a non-smoking building. Designated smoking areas will be identified outside the building.
If you are staying in one of the Okemo Mountain Resort Condominium Properties, check out the Okemo Mountain Resort Slopeside Lodging Procedures.